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Log in to your Sage Account using 2-factor authentication (2FA)

Created on  | Last modified on 

Summary

How to log in to your Sage account using 2FA.

Resolution

Watch the video

Watch our video to find out how to log in using 2FA

 

 

Follow the steps

If you prefer to follow step-by-step guidance, use the steps below.

  1. Visit the Sage account Login Portal.
  2. Select the option you want to log into.
  3. Enter your email address and password and select Log in.
  4. Enter the 6-digit code from the authentication method you selected when you set up 2FA.
    • Authenticator app - open your authenticator app to view the 6-digit code
       TIP: The app won't send you a notification automatically; you must open the app to see your code
    • Didn't receive a code?  Select Resend code or get a call
    • Text message - you'll receive a new text message to your registered number with your 6-digit code
    • Phone call - you'll receive a phone call to your registered number. Answer the call to hear your 6-digit code
  5. Select Continue to complete your log in.
     TIP: If you're using a private device, select the Remember me on this device for 30 days option. 

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