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Year-End Wizard reminder is frozen

Created on  | Last modified on 

Summary

When opening a company in Sage 50 Accounting, the Year-End Wizard reminder screen pops up. The screen becomes unresponsive and you can't dismiss the window by clicking Yes, No, or Help.

Cause

Missing the latest Product and Services (P&S) update.

Resolution

Install the latest P&S update on the computer

  1. Open a different company or a sample company. If you can't select a different company, skip to the next section.
  2. Go to Services > Check for Updates > Check Now.
  3. P&S updates install without any user interaction. Click OK on the message, "There are no updates available at this time."
  4. Close Sage 50 and then reopen it to install the P&S update.

 

It automatically opens your company and gets stuck in a loop on the Year-End Wizard reminder

  1. Press Ctrl+Shift+Esc on the keyboard to open the Task Manager.
  2. Right-click Sage 50 Accounting on the Task Manager and select End task.
  3. Right-click the Sage 50 Accounting icon that you use to open the program.
  4. Select Properties.
  5. Right-click the highlighted contents of the Target line and select Copy.
  6. Click the Cancel button.
  7. On the keyboard, press the Windows Key + R to open a Run window.
  8. Press Ctrl+V on the keyboard to paste the copied line into the Run line.
  9. At the end of the pasted content, add a space after Peachw.exe and type xxx.
  10. Click OK. Sage 50 will open without opening a company.
  11. Go to Services > Check for Updates > Check Now.
  12. P&S updates install without any user interaction. Click OK on the message, "There are no updates available at this time."
  13. Close Sage 50 and then reopen it to install the P&S update.

 

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