Summary
When opening a company in Sage 50 Accounting, the Year-End Wizard reminder screen pops up. The screen becomes unresponsive and you can't dismiss the window by clicking Yes, No, or Help.
Cause
Missing the latest Product and Services (P&S) update.
Resolution
Install the latest P&S update on the computer
- Open a different company or a sample company. If you can't select a different company, skip to the next section.
- Go to Services > Check for Updates > Check Now.
- P&S updates install without any user interaction. Click OK on the message, "There are no updates available at this time."
- Close Sage 50 and then reopen it to install the P&S update.
It automatically opens your company and gets stuck in a loop on the Year-End Wizard reminder
- Press Ctrl+Shift+Esc on the keyboard to open the Task Manager.
- Right-click Sage 50 Accounting on the Task Manager and select End task.
- Right-click the Sage 50 Accounting icon that you use to open the program.
- Select Properties.
- Right-click the highlighted contents of the Target line and select Copy.
- Click the Cancel button.
- On the keyboard, press the Windows Key + R to open a Run window.
- Press Ctrl+V on the keyboard to paste the copied line into the Run line.
- At the end of the pasted content, add a space after Peachw.exe and type xxx.
- Click OK. Sage 50 will open without opening a company.
- Go to Services > Check for Updates > Check Now.
- P&S updates install without any user interaction. Click OK on the message, "There are no updates available at this time."
- Close Sage 50 and then reopen it to install the P&S update.
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