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Set up Sage HRMS Mobile App for employees and managers

Created on  | Last modified on 

Summary

Sage HRMS Mobile App connects employees and managers to Sage HRMS Employee Self Service through a secure web server. The setup requires Sage HRMS Q4 2024 or later.

Resolution

Follow these steps to set up your company for managers and employees to use the Sage HRMS Mobile App.

Administrative setup

  1. Download and install the most recent Sage HRMS and Employee Self Service version, Q4 2024 or later.
  2. Confirm that your Sage HRMS Web Server uses HTTPS and allows internet access.
  3. Update firewall and security settings to allow employees to access the server from the web.

  4. NOTE:

    If employees already use the premium web version of ESS, your organization has already configured firewall and security.

     
  5. Download the Sage HRMS Mobile App from the Apple App Store or Google Play Store.
  6. Connect the app to your Sage HRMS Web Server using this format: https://<ServerName>/<SiteName>/. Example: https://www.companyname.com/selfservice/.
  • Apple iPhone users search for Sage HRMS in the Apple App Store
  • Android users can search for Sage HRMS mobile in the Google Play Store

After connection, users log in with existing Sage HRMS Employee Self Service credentials.

Optional performance optimization

The current version has performance issue when too much history. Administrators can reduce Pay History data to improve performance.

  1. Log in to Sage HRMS Employee Self Service as the Master user.
  2. Select System Administrator, System Settings, then System Setup.
  3. Expand History and enter a date in Display Pay History From.
  • The app displays pay history after the selected date

  • NOTE:

    The Q1 2025 products update resolved the issue. Review the release notes for more information

     

Employee communication

Employees must connect to your Sage HRMS Web Server to use the app. Share clear connection details and login instructions before rollout.

Key features

  • Request vacation, sick, and personal leave
  • Track time-off balances and request approvals
  • Update employee demographic information
  • View and download pay stubs in PDF format
  • View current benefit information

How employees get started

  1. Download the app from the Apple App Store or Google Play Store.
  2. Accept the Terms of Use and select Continue.
  3. Enter your company’s Sage HRMS Web Server URL.
  4. Log in using Employee Self Service credentials.
  5. Manage personal information and time-off requests anywhere.

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