Skip to content
logo Knowledgebase

Error: "Discount exceeds order subtotal" when importing sales orders

Created on  | Last modified on 

Summary

The message "ERROR: Discount exceeds order subtotal" occurs when the amount of the discount is equal to the sales order total in Sage BusinessWorks.

Resolution

Sage BusinessWorks 2024 SP6 resolves this issue.  

Visit the Sage BusinessWorks: Download Portal to access the latest version or service pack update. 

Workaround

Change the amount of the discount to one penny less and import.  Then go to OE, Orders, Maintain Sales Orders and edit the discount amount manually to the desired amount.

Need more help?

Chat now