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Bank feeds aren't connecting in bank reconciliation

Created on  | Last modified on 

Summary

Bank Feeds aren't connecting in Sage 100 Contractor 1-5 Bank Reconciliation and 4-7 AP Credit Card Management.

Resolution

We're investigating this issue with the Bank Feeds connection. Don't disconnect your connection within the product.
Until we update this article, reconcile your account manually. This includes credit card import and reconciliation.

Steps to reconcile manually

  1. Open 1-5 Bank Reconciliation or 4-7 AP Credit Card Management.
  2. Select your account from the account list.
  3. Download your bank statement from your banking institution.
  4. Compare transactions in the product with your bank statement.
  5. Enter missing transactions manually in the product.
  6. Verify balances match your bank statement.
  7. Save your reconciliation.