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Chase bank feeds failing in reconciliation and credit card

Created on  | Last modified on 

Summary

Bank Feeds using a Chase bank account aren't functioning in Sage 100 Contractor 1-5 Bank Reconciliation and 4-7 AP Credit Card Management.

Resolution

We're investigating this issue with the Chase Bank Feeds connection. Don't disconnect your connection within the product.
Until we update this article, reconcile your account manually. This includes credit card import and reconciliation.

Steps to reconcile manually

  1. Open 1-5 Bank Reconciliation or 4-7 AP Credit Card Management.
  2. Select your Chase account from the account list.
  3. Download your bank statement from Chase.
  4. Compare transactions in the product with your bank statement.
  5. Enter missing transactions manually in the product.
  6. Verify balances match your bank statement.
  7. Save your reconciliation.