Crashing after installing Windows updates

Security update for Microsoft Windows (KB5132061, KB4132059, KB5121096) released November 10, 2026.

Find the Windows update and uninstall it on any affected computers. Consult your local IT group or computer technician for assistance if needed.

1. Open the Start menu and select Settings (or press Windows Key + i).
2. Go to Windows Update (or Update & Security in Windows 10).
3. Click Update history.
4. Scroll down and click Uninstall updates under Related settings.
5. Select whichever update below that appears, which depends on your version of Windows. Then select Uninstall.
   • KB5132061
   • KB5132059
   • KB5131096
   • See below for the full list
6. After removing the Windows update, restart the computer.
7. Verify that Sage 50 is able to operate without crashing.

The following is a list of Windows Security updates that can cause this issue, along with the version of Windows they correspond to. Uninstall any of these updates you find.