Why are the User-Maintained tax tables grayed out?
Description

Cause
  • Do not have a Business Care with payroll plan
  • Subscription needs to be updated
Resolution

Section 1: Support Plan

  • For Sage 50 —U.S. Edition to calculate taxes, benefits and liabilities on payroll checks, a Sage Business Care with payroll add-on subscription is required.
  • A subscription is required to access:
    • User-Maintained tax tables
    • Payroll tax forms
    • To use the Exception, Payroll Tax, Tax Liability, Vacation and Sick reports
    • Custom reports based on the above reports
  • Without a subscription, you will only be able to manually enter the tax, benefit and liability figures on payroll checks and run payroll reports not previously listed.
  • If you would like to purchase or add the payroll to your current plan, call 800-626-8634.

Section 2: Subscription needs to be updated

 

[BCB:161:Chat 50 US:ECB] 

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