1. Open program as administrator by right-clicking the shortcut icon and selecting Run as administrator.
2. Log into the program as normal.
3. Select Help, Sage 50 Subscription Updates.
4. Select Online.
5. Select OK.

If the above fails, try updating subscriptions manually. Refer to How do I manually activate or update subscriptions?

If you are unable to manually update subscriptions, or nothing happens when clicking Sage 50 Subscriptions Updates, refer to Nothing happens when clicking Subscription Updates.