1. Open the program as administrator by right-clicking the shortcut icon and selecting Run as administrator.
2. Log in to the program as normal.
3. Select Help, Sage 50 Subscription Updates.
4. Select Online.
5. Select OK.

If the above fails, try updating subscriptions manually. See How do I manually activate or update subscriptions?

If you’re unable to update subscriptions manually, or nothing happens when clicking Sage 50 Subscriptions Updates, see Nothing happens when clicking Subscription Updates.