Solution Properties
Solution ID:
220924160100080
Last Modified Date:
Wed Aug 10 14:09:14 UTC 2022
Taxonomy Path:
Category//Setup and configuration//Users//Preferences
Author:
LegacyAuthorUS
Error: "An error occurred. Close and then re-open Sage Desktop." (adding files to Favorites Desktop)
Description
Cause

The file name exceeds 75 characters. The 75 character limit includes the file extension, but not the folder path.

Resolution
Rename the file to something under 75 characters and then try adding it again.


[BCB:156:Chat 300 CRE US:ECB]
Steps to duplicate
Related Solutions

Error: "An error occurred. Close and then re-open Sage Desktop. See the log for details" (MASTER ARTICLE)