| | I'm unable to void an EFT, check, charge, or deposit |
| Resolution | Remove cleared status from a transaction - Open CM, Transactions, Reconcile Checking Account.
- Enter the same statement date and reconciliation date used when you cleared the transaction.
- Locate the transaction you need to void.
- Clear the check box next to the transaction to remove the cleared status.
Void the transaction After you remove the cleared status, proceed with the void. Additional considerations [BCB:163:Chat BusinessWorks US:ECB] |
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