An Accounts Payable invoice that came from Paperless or imported from third party software has a leading space in the Invoice ID
Description
Cause

The invoice was entered in Paperless or imported from third party software with the leading space at the beginning of the invoice number.

Resolution

Delete the invoice with a leading space as follows:

  1. In Accounts Payable, select the full invoice amount for payment (Tasks, Select Invoices to Pay, On-screen List).
  2. Run the Invoices Selected for Payment report (Reports, Invoice Registers, Invoices Selected for Payment) and/or the Invoices Selected for Payment inquiry (Inquiry, Invoice Inquiries, Invoices Selected for Payment) to verify only this invoice is selected.
  3. Print a check for only this invoice (Tasks, Print Checks).
  4. Void the check (Tasks, Void Payments) and clear the box Restore open invoices to delete the invoice.
    • Note: Normally best practice is to leave Restore open invoices selected. However, this is a case where it is necessary to unmark Restore open invoices to complete this correction.
  5. Choose if you want to void using the Original Date or Specific Date.
    • IMPORTANT:
      • If you select Use original dates, then the invoice will be reversed using the accounting date on the invoice and the check will be reversed using the check date.
      • If you select Use specific date, then the invoice and the check will both be reversed using the date specified.
  6. Correct the invoice in Paperless or the third party software and re-export it to Accounts Payable.
    For Paperless, refer to the article: Sage Paperless Construction: What is the best way to correct an invoice that has already been exported?
DocLink: How do I void an Accounts Payable check or payment?
DocLink: Sage Paperless Construction: What is the best way to correct an invoice that has already been exported?

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