Before you void a check or payment in Accounts Payable, review the following considerations:

• Create a backup of your company database.
• If you delete a manual check, you can reuse the check number.
• You cannot delete a printed check (machine check).
• If the payment paid any invoices that are in a closed period and you void the payment with Use original dates selected, you may receive the error message: "GL period closed. Entry not allowed. Invoice [invoice number]", refer to Error: "GL period closed. Entry not allowed. Invoice [invoice number]." (AP void payment) for instructions on how to proceed.
• You cannot void a payment that is cleared or reconciled in Cash Management. If you want to void a cleared or reconciled payment, unreconcile the payment in Cash Management, void the payment, and then reconcile the voided payment if necessary. Refer to How do I change the reconciliation status of a transaction in Cash Management?. Important: If you void a reconciled payment, but do not issue and reconcile a replacement payment with the same accounting date, cleared date, and amount, certain Cash Management balances and report totals may be incorrect.
• You cannot void a payment that is not in the Cash Management register file (in other words, it is in CM history file, or it does not exist in CM at all). You may get a message that the check has already be cleared or reconciled in Cash Management. If the payment has not been moved to history in Accounts Payable, you can refer to How do I void an Accounts Payable payment that was created with create entries to Cash Management turned off?

Void an Accounts Payable check or payment as follows:

1. From the Tasks menu, select Void Payments.
2. Select the Payment Type (Check or Electronic).
   • Note: If you need to void a credit card payment, refer to How do I correct or void a credit card payment in Accounts Payable?
3. In the Bank account box, select the appropriate bank account. Click List, select the bank account with the payment you want to void, and then click OK.
4. In the Check or Reference box, type the check number or reference number you want to void. You can also click List, select the number, and then click OK.
5. In the Accounting date section, select the appropriate option.
   • Use original dates: This option sends the reversing entry to the original accounting dates. Both the check date and the invoice accounting date are verified to the GL open periods.
   • Use specific date: This option sends the reversing entry to the date you enter.
6. Leave the Restore open invoices box selected. If you want to delete the invoices paid by the check you are voiding, use Change Invoices after voiding the payment.
   • WARNING: If you unmark Restore open invoices and the payment you are voiding is the same amount as the invoice amount, the invoice record will be deleted. If you have additional distributions on that invoice that were paid with a different payment, these distributions will potentially get "stranded" without an invoice record and could potentially turn into a file fix situation. There are other scenarios that may include, but are not limited to, credit distributions and/or retainage that can result in a file fix as well. Best practice is to leave Restore open invoices selected, then change the invoice in Change Invoices if needed.
7. Click OK.
8. The Void Options window appears with the following options:
   • Include invoices for payment: This option is available when Restore open invoices is selected and the payment is a printed check. Select this box to automatically include all the invoices that were part of this payment as selected for payment for the next check run.
   • Delete check: This option is only available if the check was a manual check. If you want the voided check deleted from Cash Management so that you can re-use this check number again, select this box. If the box is not selected, the check will remain in Cash Management as a Voided check. If the check was a printed check (machine check) and you need to remove the check so that it can be re-used, refer to How do I remove the original check from Cash Management to reuse the check number?
9. Click OK.
10. Click Finish, and then click Start to print the journal to a file or printer.

Notes:

• • Voiding a Check will change the original check entry in CM to 0.00 amount and flag the entry as voided with the Void date and Voided amount.
  • Voiding an Electronic payment (EFT) will create a new addition adjustment entry in CM for the void amount with the Reference Date as the original payment date and the Accounting Date as the void date.

Can I void a range of Accounts Payable checks?