You’re voiding an Accounts Payable check with invoices in closed General Ledger periods.

This error appears in Void Payments when you select Use original dates and the invoice accounting date is in a closed period. We validate the accounting date for the invoice even if you select the Restore open invoices box.

Accounts Payable will only create reversing entries for your invoices when you clear the Restore open invoices checkbox. If you restore the invoices, it only creates payment entries in General Ledger for the void for the accounting date specified.

Choose an option below based on which dates you want to use for the correction.

Use Specific Date

Select Use specific date for the Accounting Date if you want to have all entries validated or posted to a specific date.

1. In the Void Payments window, select Use specific date in the Accounting date section.
2. Type the check date/payment date into the Date field. This will reverse the payment transactions with that date as the accounting date.
3. Leave the Restore open invoices checkbox selected. This will restore the invoice to an open status.

Use Original Dates

Select Use original dates for the Accounting Date if you want to reopen the closed GL period and allow entries to post to that period.

1. Go to General Ledger, Tasks, Open/Close Posting Period.
2. Select the correct prefix.
   
   NOTE:

   If there’s multiple prefixes on the invoice, open the period for all related prefixes. Do this even if the prefixes aren’t associated with the check you’re voiding.

3. Click OK.
4. Uncheck the box next to the period you need to open.
5. Click Accept.
6. In Accounts Payable, void the check.
   • Select Restore open invoices: Reverses the payment transactions with the original accounting date and restores the invoices to an open status.
   • Clear Restore open invoices: Reverses both the payment and the invoice transactions with the original accounting dates. The invoice entries post to the opened period in General Ledger. When you complete the void, follow the preceding steps to mark the period closed.
7. Go back through General Ledger to close the periods you opened in steps 1-5.

Allow entry to closed period

In General Ledger, allow the entries to post to a closed period.

You can use this option in these situations:

Scenario: The check/payment date is an open period, the invoice accounting date is a closed period, and you’re restoring the invoice.

Scenario: You incorrectly enter the check date/payment date to a prior accounting period that is no longer on the list of periods to open. The entries stop in the General Ledger New file. They won’t post because you've closed the period and can't reopen it.

1. In General Ledger, go to File, Company Settings, GL Settings, Processing Options.
2. Select Allow entries to a closed period.
3. Click OK to exit Processing Options.
4. Click OK to exit GL Settings.
5. In Accounts Payable, void the payment with Use original dates selected. If there are multiple invoices assigned to the payment, click OK for each closed period warning.
6. Go back to General Ledger, File, Company Settings, GL Settings, Processing Options.
7. Clear the selection for Allow entries to a closed period.
8. Click OK to exit Processing Options.
9. Click OK to exit GL Settings.

Delete Accounts Payable invoices

Remove unposted transactions from General Ledger using the Move option

Remove unposted transactions from the General Ledger new file using File Tools