Error: "GL period closed. Entry not allowed. Invoice [invoice number]." (AP void payment)
Description
Cause
You are voiding an Accounts Payable check with invoices in closed General Ledger periods.

This error message appears in the Void Payments task when the accounting date usage is Use original dates and invoice accounting date is in a closed GL period. We validate the accounting date for the invoice even if you select the Restore open invoices box.

Accounts Payable will only create reversing entries for your invoices when you clear the Restore open invoices checkbox. If you restore the invoices, it will only create payment entries in General Ledger for the void for the accounting date specified. Refer to DocLink: How do I delete an invoice in Accounts Payable? for more information.

WARNING: It is best practice to leave Restore open invoices marked as there are situations that can result in a file fix when it is unmarked.
Resolution
Note: For a check, the Check date is the accounting date. For an electronic or credit card payment, the Payment date is the accounting date.

Option 1: Use Specific Date

Select Use specific date for the Accounting Date if you would like to have all entries validated or posted to a specific date.

In the Void Payments window, select Use specific date in the Accounting date section, and then type the check date/payment date into the Date field. This will reverse the payment transactions with that date as the accounting date. Leave the Restore open invoices check box selected. This will restore the invoice to an open status.

Option 2: Use Original Dates

Select Use original dates for the Accounting Date if you would like to reopen the closed GL period and allow entries to post to that period.

  1. Go to General Ledger, Tasks, Open/Close Posting Period.
  2. Select the correct prefix.
    Note: If there is more than one prefix on the invoice you will need to open the period for all prefixes on the invoice. You must do this even if the prefixes are not associated with the check you are voiding.
  3. Click OK.
  4. Uncheck the box next to the period you need to open.
  5. Click Accept.
  6. In Accounts Payable, step through voiding the check. See DocLink: How do I void an Accounts Payable check or payment?
    Notes:
    • When Restore open invoices is selected, the payment transactions are reversed in the original accounting date and the invoices are restored to an open status.
    • When Restore open invoices is cleared, both the payment and the invoice transactions are reversed from their original accounting dates. The invoice entries will post to the opened period in General Ledger. When you have completed your void follow the preceding steps to mark the period closed.
  7. Go back through General Ledger to close the period(s) you opened in Steps 1 - 5.

Option 3: Allow entry to closed period

In General Ledger, allow the entries to posted to a closed period. You can use this option in these situations:

  • When the check date/payment date is in an open period, but the invoice accounting date is in a closed period and you are restoring the invoice.
  • When you incorrectly enter the check date/payment date to a prior accounting period that is no longer on the list of periods to open. The entries will stop in the new file in GL and will not post because the period is closed and not available to open.
  1. In General Ledger, go to File, Company Settings, GL Settings, Processing Options.
  2. Select Allow entries to a closed period.
  3. Click OK to exit Processing Options.
  4. Click OK to exit GL Settings.
  5. In Accounts Payable, void the payment with Use original dates selected. If there are multiple invoices assigned to the payment, click OK for each warning about posting to a closed GL period. For further direction see DocLink: How do I void an Accounts Payable check or payment?
  6. Go back to General Ledger, File, Company Settings, GL Settings, Processing Options.
  7. Clear the selection for Allow entries to a closed period.
  8. Click OK to exit Processing Options.
  9. Click OK to exit GL Settings.

DocLink: How do I delete an invoice in Accounts Payable?
DocLink: How do I void an Accounts Payable check or payment?
DocLink: How do I remove unposted and unwanted transactions from the General Ledger new file using File Tools?
DocLink: How do I move unposted and unwanted transactions out of my General Ledger new file using the Move option?

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