Change Customer uses accounting dates based on the deposit date and the open or closed status of the periods in General Ledger

• When you change the customer, all transactions use the original accounting date of the deposit, unless that accounting date is closed. If it is closed, you receive a message based on your settings in General Ledger, File, Company Settings, GL Settings, Processing, Allow entry to a closed period. If this check box is selected, you can enter a new date or use the old one. If the check box is clear, you receive a prompt to enter a new date or to cancel. If you want to send the entries to the closed period, click Cancel, and open the period in General Ledger.
• If you enter a new date, then the reversal and the new transaction use the new date.
• You can change the customer whether or not it has been reconciled in Cash Management. Cash Management does not track the customer on cash receipts, so changing the customer does not create transactions for Cash Management.
• An enhancement request was submitted to add the ability to use Change Customer to move only a portion of the overall deposit item.

To correct accounting dates on transactions created using Change Customer, void the cash receipt.