Solution Properties
Solution ID:
220924260102225
Last Modified Date:
Tue Apr 04 16:54:16 UTC 2023
Taxonomy Path:
Category//Installation//Install update or patch
Author:
[email protected]
System Configuration window closes after clicking Update button
Description
Cause

Corrupt .NET and\or Microsoft Visual C++ Redistributable DLL

Resolution
[BCB:5:Third-party support:ECB]

Rename MSVCR120.dll

  1. Open File Explorer (Winkey+E)
  2. Browse to C:\Windows\SysWow64\
  3. Right-click MSVCR120.dll and select Rename. Rename to MSVCR120.dll.SAGE
  4. Log into Sage 100
  5. Select File, Register from Toolbar to open System Configuration
  6. Select Registration tab
  7. Click Update button
  8. Verify Subscription Expiration Date has been updated correctly by selecting Module tab in System Configuration
  9. Rename file back to MSVCR120.dll are reinstall Microsoft Visual C++ 2013 (x86)
  • Contact Sage Support
DocLink: Error: "Payroll Expiration Date is Invalid. Your payroll subscription will expire in xx days."
DocLink: Error: "Your Sage 100 subscription has expired. You can continue using the software for 45 days. Please contact Sage before xx/xx/xxxx to renew your subscription"

[BCB:155:Chat 100 US:ECB]
Defect ID
Steps to duplicate
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