The system Configuration window closes after clicking the Update button
Description
Cause

Corrupt .NET and\or Microsoft Visual C++ Redistributable DLL

Resolution

Rename MSVCR120.dll

  1. Open File Explorer (Winkey+E).
  2. Browse to C:\Windows\SysWow64\.
  3. Right-click MSVCR120.dll and select Rename. Rename to MSVCR120.dll.SAGE.
  4. Log into Sage 100.
  5. Select File, Register from the Toolbar to open System Configuration.
  6. Select Registration tab.
  7. Click Update button.
  8. Verify you have correctly updated the Subscription Expiration Date by selecting the Module tab in System Configuration.
  9. Rename the file back to MSVCR120.dll and reinstall Microsoft Visual C++ 2013 (x86).
[BCB:155:Chat 100 US:ECB]

 

Steps to duplicate
Related Solutions

Error: "Payroll Expiration Date is Invalid. Your payroll subscription will expire in xx days."
Error: "Your Sage 100 subscription has expired..."