Solution Properties
Solution ID:
220924260102611
Last Modified Date:
Wed May 03 14:44:21 UTC 2023
Taxonomy Path:
Category//Data//Data management
Author:
[email protected]
Error: "Another Sage 50 user or workstation is accessing this company area..." and there are lock files in the company data folder
Description
Cause
Resolution
Option 1: Clean up company folder

  1. Close Sage 50 on all computers.
  2. Browse to the individual company folder that you are unable to open. See How to locate company directories.
  3. Delete or rename the following files:
  • COSESS.DAT
  • *.RPT
  • *.PTR
  • *.PTL
  • *.MKD
  • *.LCK
  • *.DATptl
  • *.DATtemp
  • *.DDF

Option 2: Close open files

  1. Have all users exit Sage 50.
  2. Log into the server/host computer as administrator.
  3. Go to Computer Management, Shared Folders, Open Files.
  4. Close any file that is open from the company data folder.


[BCB:25:My Sage - issues:ECB]


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