| How do I perform an automatic backup? |
Description | NOTE: If using Remote Data Access, make sure you’re backing up to a different location rather than the individual company folder. For automatic backups to run successfully, all the following must be true: - Set up the automatic backup configuration on the computer that houses the data
- The computer must be on at the time the scheduled backup occurs
- Sage 50 Company can’t be in active use
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Resolution | - Go to File, Automatic Backup or run Automatic Backup Configuration from the Start menu or the desktop shortcut.
- Do this process on the computer where you keep your company data saved (the server)
- This computer will need to be on and logged into Windows during the scheduled backup time
- Select Browse beside Company directory and select the company directory.
- Select Browse beside Save Backup to and select the destination folder to save the backup files in.
- Don't save the backup in the company folder: this will cause each backup to grow progressively larger
- The best practice is to save the backups to a specific folder set up for backup files
- Copying your backups to an off-site location or external drive periodically can prevent data loss from hardware failure
- If the company has users set up:
- Enter the Sage 50 user name
- Enter the Password
- Confirm the password
- Click Verify User Details
- Under Include, if available: if desired:
- Select Company name in the backup file name (recommended if using more than one Sage 50 company)
- Select Archived companies
- Select Attachments (recommended if attaching files, such as PDFs or images, to transactions or maintenance records)
- Under If a backup file already exists, select the desired backup option.
- The best practice is to use Automatically create a new backup file
- This option will create a new backup file if a backup file of the same name exists already
- Select Log out users prior to running backup (recommended but not required).
- Enabling this option will automatically log any users out of Sage 50 at the scheduled backup time
- Without this option, the backup won't run if a user stays logged in at the scheduled time
- Click Save.
- Choose a save location and a File Name for the configuration file.
- Click Save.
- Select Schedule.
- Select the desired backup schedule (we recommend weekly backups).
- Click OK.
- When prompted for a password, enter the password (not the pin) for the Windows account and click OK.
- The Windows Task Scheduler requires that the Windows user account has a password configured.
- Click Save.
NOTE: To view the log of automatic backups, browse to the folder where you saved the backup configuration file (.PTC), and open the .txt file with the same name [BCB:25:My Sage - issues:ECB]
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