Error: "Another Sage 50 user or workstation is accessing this company area or performing a similar company process" while running a backup

Solution Properties

Solution ID:

220924360103293

Last Modified Date:

Mon Nov 21 17:55:39 UTC 2022

Taxonomy Path:

Category//Setup and configuration

Author:

legacyauthor

Error: "Another Sage 50 user or workstation is accessing this company area or performing a similar company process" while running a backup

Description

Cause

Wrong data path
Damaged data path folder
DDF files are incorrect version
Outdated or damaged files in the data path folder
Many hung Peachw.exe processes in the Task Manager
Network connection is set to Guest/Public and Actian/Pervasive is being blocked by the firewall

Resolution

Edit DATAPATH= line in the INI file to point to the server's data location, refer to Article ID 11196: DocLink: How do I update the INI file on the workstations? for further instructions.

[BCB:161:Chat 50 US:ECB]

Defect ID

Steps to duplicate