• GL accounts hidden in the Global Options
• You’re looking at the Payments screen and didn’t select the tab Apply to Expenses
• You’re looking at the Receive Money screen and didn’t select the tab Apply to Revenues
• General ledger accounts are missing or inactive
• Reinstalling or upgrading the program can reset the defaults

 TIP: The General Ledger Account ID fields default to hidden. You’ll need to close and reopen any task windows that were open for changes to apply. 

1. Select Options, and then click Global.
2. Select the Accounting tab. Under Hide General Ledger Accounts, clear the Accounts Receivable, Accounts Payable, and/or Payroll Entry boxes as needed.
3. Click OK.
4. Verify that you can see account numbers and names on task windows.

 NOTE: This only affects task windows, not printed transactions. 

Missing general ledger account