Compatible e-mail programs
Description
Cause
Resolution
[BCB:5:Third-party support:ECB]



Note: Although there are unsupported programs listed here that are known to work, extensive testing has not been performed and therefore cannot be guaranteed to work consistently.

Sage 50—U.S. Edition supported email applications:

32-bit releases of Microsoft Outlook:

  • 2013
  • 2016
  • 2019

Programs not supported but known to work:

  • The 32-bit versions of Microsoft Outlook 2007 and 2010
  • The desktop install of 32-bit Microsoft 365 includes an Outlook based on the retail version of 2016 that is known to work.
  • Mozilla Thunderbird 32-bit

Web-based e-mail

  • Web-based email services such as Microsoft Outlook 365, Gmail, and Yahoo are compatible with Sage 50 Accounting Release 2017.1 and higher
  • The webmail account may need additional configuration to allow less secure applications access to your account. Consult your webmail documentation

Note: If using Sage via terminal services or other remote desktop solutions, any installed e-mail client must be installed on the host computer and set in Windows as the default e-mail program.

Emailing with web-based email application

[BCB:25:My Sage - issues:ECB]


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