Issue fixed in version 22.2. The latest version of Sage 300 Construction and Real Estate can be downloaded at Sage 300 Construction and Real Estate: Download Portal For versions 22.1 and older or for cases where this occurred prior to upgrading: TO CORRECT THE REGISTER BALANCE: Option 1: Enter an opposite split entry and cancel it You can enter an opposite split entry, then cancel that entry. For example, if you entered a 1000.00 withdrawal split that was cancelled, you would enter a 1000.00 deposit split and then cancel that entry. - In Cash Management Tasks, Edit Register, begin entering a deposit or withdrawal entry for the amount the balance is off (select deposit Dep if the balance needs to increase or select withdrawal Wdl if the balance needs to decrease).
- Click the ...> button or press ENTER through the entry to open the detail window.
- Click Split.
- Click Cancel to exit the split window.
- Click Cancel to exit the detail window.
- Click Cancel or Finish to exit the Edit Register task.
Option 2: Utilize the Bank Account Balance Verification ReportRefer to The Cash Management Bank Account Balance Verification report has variances TO AVOID THIS ISSUE UNTIL YOU ARE ABLE TO UPGRADE: If you begin making a split entry, once you are in the Split window, select a GL account, click OK, then click OK to complete the entry. Then Delete the row in the Edit Register window. This will set the Register Balance back to what it should be. [BCB:156:Chat 300 CRE US:ECB]
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