Custom Reports missing from menu after resetting Menu in Menu Maintenance

Solution Properties

Solution ID:

220924760109366

Last Modified Date:

Mon May 02 23:35:49 UTC 2022

Taxonomy Path:

Category//Setup and configuration//Users//Preferences

Author:

[email protected]

Custom Reports missing from menu after resetting Menu in Menu Maintenance

Description

Cause

Resolution

[BCB:1:Backup warning:ECB]

Engineering is currently researching this issue

Issue occurs in Sage 100 2019 and 2020

Possible Workaround

Restore ...\MAS90\MAS_SYSTEM\SY_Menu.m4t from backup
Log into Sage 100
Select File, Run from Sage 100 toolbar
Type: SY_MENU_UI
Click OK
Click Accept then Close

DocLink: How to refresh, hide or unhide modules or tasks in Sage 100 ERP

[BCB:155:Chat 100 US:ECB]

Defect ID

112843

Steps to duplicate

Issue occurs in 2019, 2020, and 2021 (tested in Build330) 1. Log into Sage 2. Add Custom Report to menu (see KB How to add custom Crystal reports to an individual application module's Custom Reports menu (33137)) 3. Select File, Run from Sage 100 toolbar 4. Type: SY_Menu_UI 5. Click OK 6. Verify the Custom Report(s) appear on list 7. Click 'Reset' 8. Notice Custom Report(s) have been removed 9. Click Accept then Close 10. Notice the Custom Reports were removed from the Menu