• Possible network issue

Possible Resolution

NOTE: Consult Network Administrator before performing steps below

If they're running Sage 100 on Windows 2019 Server in Hyper-V Environment have them try one of the steps below:

Option I:

• Disable RSC for IPv4 traffic on the workstation client using PowerShell: Disable-NetAdapterRsc -Name $nic -IPv4

Option II:

1. Check a Hyper-V vSwitch's current RSC status using PowerShell: Get-VMSwitch | Select *RSC*
2. Disable a Hyper-V vSwitch's RSC in full using PowerShell:
   Set-VMSwitch -Name $vSwitch -EnableSoftwareRsc:$FALSE
   NOTE: This will not impact existing vSwitch connections

DocLink: Application seems to disappear or vanish from the Modules menu from the Sage 100 Launcher or Desktop immediately after logging in

1. Install SQL and Sage 100 Premium 2020 on separate Servers 2. Login as Administrator and create Role and User 3. Login and try opening task QUICKLY - before Sage Desktop finished loading 4. Notice the error occurs because you never received a prompt to enter Accounting Date