Application disappears or vanishes from the menu in Sage 100
Description
Cause

You've recently installed or added the application (via the Add Module option) to an existing Sage 100 installation. However, the Sage 100 User Logon doesn't have Role access yet.

Resolution

Verify role access to the application module

  1. Open Library Master, select Main, and then select Role Maintenance.
  2. Select the Role assigned to the affected Sage 100 User Logon.
  3. Verify that the Role includes access to the application module that isn't appearing.
    • Example: If Bank Reconciliation isn't appearing, verify that the role includes access to Bank Reconciliation.
  4. Click Accept to save the changes.
[BCB:155:Chat 100 US:ECB]
Steps to duplicate
Related Solutions

"Error: Error #43 or #160 Sy_Session.pvc 2802" when selecting a task immediately after logging into Sage 100
How to repair, reinstall or add new modules to Sage 100
How to set up user Roles and set up security and permissions for users to access tasks and options in Role Maintenance for Sage 100
How to refresh, hide or unhide modules or tasks in Sage 100 ERP
How to create a new User Logon, or maintain the password, settings, permissions, and preferences for an existing User ID