Error #11: Record not found or Duplicate key on write when running Rebuild Key File with Integrity Check
Description

Note: Sage Engineering will be making corrections to the Rebuild Fey File utilities which will be included in our scheduled updates in June 2021.

Sage Engineering stated that they will correct the Utility and to also include more information in the log file and error message to help dentify what is really happening.

If you receive this error, you can ignore the message as this error will not prevent processing or upgrading Sage 100.

Cause

The issue is caused by multiple records that start with the same key values.

Sage Engineering has determined this to be a defect since there can be multiple keys starting with the same value.

Resolution

Download Sage 100 2021.1 update

DocLink: How to Rebuild Key Files in Sage 100
Defect ID
112932
Steps to duplicate
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