In Accounts Payable Tasks, Generate Electronic Payments or Payroll Tasks, Generate Direct Deposits, in Options, if the Immediate Origin field is entered with all zeros (0000000000), when OK is clicked to exit the Options window, the following message is received:

"Routing information not set up. Use the Options button to set it up."

Go back into Options and you will find that the Immediate Origin field has been cleared.

This issue was resolved in version 22.2. You can find the latest version at Sage 300 Construction and Real Estate: Download Portal

In versions prior to 22.2, all zeros is not accepted in the Immediate Origin.

If you are unable to update, you can enter place holder numbers as a workaround in order to create the file. Once the file is created, you can edit the text file to replace those numbers with zeros before sending to the bank.

Note: The Company ID will accept zeros if the Immediate Origin is a non-zero value

[BCB:156:Chat 300 CRE US:ECB]

Error: "Routing information not set up. Use the Options button to set it up" (Accounts Payable)
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