• Another transaction is associated with it.
• The transaction is in a closed year. Only transactions that are in open fiscal years may be deleted.
• Damaged transaction.

1. Open the transaction you wish to delete.
2. Click View Related Transactions.
   
   
   
   
3. Double click on the transactions and delete them.
   Note:
   • If you are unable to delete the transaction then it may have more related transactions linked to it. Click on the related transaction link to see what they are
   • If the Transaction Type states Amount Paid at Sale then you will not be able to delete item from this screen at it is a part of the invoice itself, just continue to the next step
4. Once you have deleted all associated transactions, you should be able to delete the desired transaction.
   Note: All associated transactions must be deleted before you can delete the desired transaction. If the associated transaction is in a closed year, you will not be able to delete it and therefore, you will not be able to delete the desired transaction.

Section 2: Correcting a damaged transaction

1. Run the Vendor/Journal Sync test. Follow How do I run the Vendor / Journal Synchronization Test?.
   • Note: If the transaction is an accounts receivable transaction then run the Customer/Journal Sync test. See How do I run the Customer Journal synchronization test?
2. Run the the Invoice/Payment Sync Test.
3. Verify that you can now edit or delete the invoice.