Error Unable to get AESCrypto.dll Library Address

Solution Properties

Solution ID:

221924160112153

Last Modified Date:

Wed Feb 22 14:09:51 UTC 2023

Taxonomy Path:

Case category//How do I...

Author:

legacyauthor

Error Unable to get AESCrypto.dll Library Address

Description

Cause

When doing installation for Sage 100 Standard 7.00.1.0 and PR 2.21.2, the following files are missing after the installation process in the Common Components folder: AESCrypto.dll and AES.exe.

Resolution

[BCB:1:Backup warning:ECB]

[BCB:3:Network warning:ECB]

[BCB:4:Operating system warning:ECB]

[BCB:5:Third-party support:ECB]

1. Rename 'C:\ProgramData\Sage\Common Components' folder.

2. Uninstall and reinstall Sage 100 Workstation Client ( DocLink: How to uninstall Workstation Setup for Sage 100 and DocLink: How to install Workstation Setup for Sage 100 )

3. Uninstall and reinstall Federal and State Reporting (DocLink: How to install, activate, update, and uninstall Federal and State Tax Reporting)

4. Go to 'C:\ProgramData\Sage\Common Components' and verify AESCrypto.dll and AES.exe exist. If the files are missing, copy from another workstation or call Sage Support 1-800-854-3415 to obtain copies of missing files.

Note: Run Regcom.bat (Regcom64.bat) to Register AES.exe (Aescrypto.dll)

5. Try re-running Federal and State Tax reporting again

Sage 100 Advanced and Premium

Make sure the account running the Sage 100 Application Service has FULL permissions to C:\ProgramData\Sage\ folder and\or is a member of the Local Administrators group on the Application Server

[BCB:11:Chat 100 US:ECB]

Steps to duplicate