If you’re using Microsoft Edge

1. Go to Settings, search for Pop-ups and redirects.
2. Add *.sagenorthamerica.com to the list of allowed sites.
3. Click Close.

If you’re using, Google Chrome

1. You will see an icon at the right-most end of your address bar for a blocked pop-up.
2. Click icon and choose always allow pop-ups from https://customers.sagenorthamerica.com/.
3. If the issue persists.
   • Go to Settings, Privacy and Security, Site permissions, under Content select Pop-Up and redirects
   • Add *.sagenorthamerica.com to the list of allowed to send pop-ups and use redirects
   • Click the X on the tab when done

If you are using Mozilla Firefox

1. Click the Settings icon (3-line button located on the upper-right corner of the browser).
2. Click on Options.
3. Go to the Content tab.
4. Click the Exceptions button to the right of the Block pop-up windows line.
5. Add customers.sagenorthamerica.com for Customer Portal.
6. Click Close then OK.

Customer Portal Frequently Asked Questions