Error: "An error occurred. Close and then re-open Sage Desktop. See the log for details." (when launching Security Administration, issues with company list)

Solution Properties

Solution ID:

221924260114152

Last Modified Date:

Wed Aug 10 14:09:14 UTC 2022

Taxonomy Path:

Category//Setup and configuration//Security

Author:

legacyauthor

Error: "An error occurred. Close and then re-open Sage Desktop. See the log for details." (when launching Security Administration, issues with company list)

Description

Cause

There are old or invalid companies in the company list file.

Resolution

Contact Sage 300 CRE Support for assistance with editing the company list.

For other possible causes and solutions, refer to DocLink: Error: "An error occurred. Close and then re-open Sage Desktop. See the log for details." (MASTER ARTICLE)

[BCB:156:Chat 300 CRE US:ECB]

Steps to duplicate