Applying a customer cash receipt to an invoice in AR
Description
Cause
Resolution
  1. In Accounts Receivable, from Tasks, select Adjust Receivables.
  2. Enter the Customer and the Accounting date.
  3. Change the View to All activity.
  4. Scroll down to find the entry Cs cs rc for Customer Cash Receipt.
  5. Select the entry and click Apply.
  6. Apply it to the appropriate invoices and click OK.
    • If you only need a specific amount applied to the invoice select the invoice, select Amount, and enter the amount.
  7. Click Finish and post.

Note: If the customer cash receipt balance was larger than the invoice balance (or amount applied), the difference will remain on the account as a customer cash receipt until applied to another invoice.

DocLink: How do I unapply a cash receipt in Accounts Receivable?
DocLink: What is a Cs Cs Rc in Accounts Receivable?

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