1. Apply the cash receipts to the applicable invoices. Refer to the article 17014 "DocLink: How do I apply a customer cash receipt (Cs cs rc) to an invoice in AR?" for detailed steps.
2. In Accounts Receivable, from the Tasks menu, select Adjust Receivables.
3. Select the Customer and enter the Accounting Date.
4. For the View, select All activity.
5. Select the cash receipt and click Void.
   Note: If the cash receipt was reconciled in Cash Management, the cash receipt is in green font and has a r to the right of the Pmt/Adj. If the cash receipt was cleared, it is in blue font with a c. Use article 22176 "DocLink: How do I change the reconciliation status of a transaction in Cash Management?" to change the status to open prior to voiding it.
6. If you had to change the status in Cash Management, use article 22176 "DocLink: How do I change the reconciliation status of a transaction in Cash Management?" to change it back.

In Cash Management, the original deposit batch is not changed. A new batch is created that contains the void entry. If you reenter the voided cash receipt, remember that the register will show two deposits and one void that total the bank statement deposit amount. All three items will need to be reconciled in Cash Management.