| | How to reverse a receivable Cash Receipt |
| Cause | Reverse Cash receipts in the following situations: - The payment is from the prior year.
- The payment posts to a locked accounting period.
- A credit is applied to the payment.
- The payment can’t be voided due to company accounting practices.
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| Resolution | How to Reverse a Receivable Cash Receipt -
Open the Cash Receipts Screen
Go to 3-3-1 Cash Receipts. -
Enter Deposit Details - In Account, select the cash account.
- In Deposit#, enter the deposit transaction number.
- In Date, enter the deposit date.
- In Description, enter a brief statement about the transaction.
- In Client, enter the client number. Or, in Job, enter the job number.
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Select Invoice Status - Choose Paid Only if the invoice is fully paid.
- Choose Open Only if the invoice is partially paid.
- Click Display Invoices.
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Choose Invoice Type
Click the Contract Invoices tab or the Service Invoices tab. -
Reverse the Deposit - Locate the invoice to reverse.
- In Paid, enter the amount as a negative number.
- In Discount, enter the discount amount (if any) as a negative number.
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Reverse a Previously Applied Credit - Locate the credit invoice.
- In Paid, enter the credit amount as a positive number.
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Save Changes
Click File, then Save.
Additional Information - When reversing a payment on an invoice with status 4-Paid, the system changes it to 1-Open.
- In 1-5 Bank Reconciliation, reversals appear under Deposits as negative numbers.
- Clear them against their positive counterpart in Deposits so they offset.
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