Cause 1: The journal transaction has the Status of 2-Cleared

Cause 2: The transaction was posted to period zero.

Cause 3: The Source button is available at the bottom.

Cause 4: The journal record has been saved as part of a Trial Bank Reconciliation.

Cause 5: AP credits were used as part of the payment to the vendor.

Cause 6: AR receipts cannot be voided if credits were applied.

Cause 7: AR receipts cannot be voided if overpayments are applied.

Cause 8: A final saved Bank Reconciliation was undone.

Cause 9: Audit errors are present in 1-6 Period/Fiscal Year Management

The following solutions are keyed to the items listed in the Cause section above:

Solution 1: Set the Status to 1-Open, save the record, recall the record, and then void the journal transaction

Solution 2: In this case the option to void is unavailable, and the payment must be reversed. To reverse an Accounts Payable payment posted to period zero, refer to How do I correct, void or reverse an Accounts Payable check from the prior year (period zero)?

Solution 3: Transactions in Sage 100 Contractor must be voided at the source of the record. Click Go To Source at the bottom of the record, void from that record.

Solution 4: Check to see if the Active in Check Reconciliation is checked on the journal transaction. If this is the case, either finish the reconciliation or open all previously cleared transactions (check-marked), and save with the Bank Reconciliation with a Final status. You can now void the journal transaction.

Solution 5: Once credits have been applied as part of a payment for open invoices, no part of the transaction can be voided. The Invoice, Credit, and Checks are, in a sense, locked down and cannot be undone except through posting a reversal.

Solution 6: You will have to reverse the receipts in 3-3 Cash Receipts.

Solution 7: Refer to the attachment below to reverse the cash receipt.

Solution 8: When a Bank Reconciliation is undone, all transactions included in the reconciliation are placed back in open status. In case the transaction was voided before the undo and the source is unavailable due to either archiving or the source being voided, you will need to schedule a file fix to restore the GL transaction back to voided status.

Solution 9: Connect to the company with Administrator rights and open the company exclusively.  Open 1-6 Period/Fiscal Year Management.  Click Recalculate Balances

How do I reverse a cash receipt?

How do I void a payroll record?

How do I correct, void or reverse an Accounts Payable check from the prior year (period zero)?