| Financial statements are out of balance but the Current and Year-To-Date Ledger balance (when you have new GL accounts) |
Cause | New General Ledger accounts were not added to the financial statement design. |
Resolution | Option A Update your customized financial statement designs and your net income accumulator. - In Financial Statement Designer, from the File menu, select Open.
- Select the design that does not display the new General Ledger accounts. Click [Open].
- Double-click the appropriate amount options line.
- In the Amount Options window, type the new account in the grid. You can type the same account number in the From Account and To Account columns.
- Click [Save] and then click [Close].
Note: If you created a new amount options line for the accounts you added to the design, you need to add that line to the appropriate total line. See the attachment for more information on using Assign Total. If you just added a new account to an existing amount options line, you do not need to adjust any totals. - Update your net income accumulator as follows:
- If you use the Default Net Income - Accrual accumulator, update your accumulator as follows:
- From the File menu, select Create.
- Click [Yes] to the message: "The accumulator Default Net Income - Accrual already exists. Do you want to overwrite it? Cancel will stop creation of default statements."
- Click [Cancel] when the next message appears.
- If you use a custom net income accumulator, update your accumulator as follows:
- From the Tools menu, select Accumulators.
- Select the appropriate accumulator from the Accumulator Name list.
- Type the new account in the grid.
- Click [Save] and then click [Close].
- From the File menu, select Save. Your financial statements should now print as usual.
Option B Update the default financial statements. The default financial statement design names are BalSAccr, BalSCash, CompAccr, CompCash, IncSAccr, IncSCash, TBalAccr, and TBalCash. Note: Recreating the default financial statements overwrites any customizations you saved to the default designs. Be sure to rename the default designs before doing the steps below in case the customer has customized the default statements. - In Financial Statement Designer, from the File menu, select Create.
- Click [Yes] to each message that appears.
- Close all the open financial statement design windows.
- Exit Financial Statement Designer. Your financial statements should now print as usual.
DocLink: How do I update a total on a Financial Statement design?
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