How do I void or correct Accounts Payable (AP) vendor invoices or invoice credits
Description
Cause
Resolution
An invoice or invoice credit (negative invoice) can be voided only if no transactions have been posted against it.


To void an invoice:

  1. Open AP, Invoices, Invoices, Void
  2. Select the vendor and invoice, enter a reference and date, and click Void

Voiding prepaid invoices:

Voiding credit invoices (negative invoice):

  • Invoice credits can be voided only if no transactions have been posted against it
  • If transactions have been posted against the invoice credit:
    • A/P, Invoices, Debit Memos and post a debit memo against the invoice to clear the remaining open balance or a partial balance
    • The debit memo posts a debit to the specified account and a credit to the A/P account

Voiding invoices paid by credit card:

[BCB:163:Chat BusinessWorks US:ECB]


Steps to duplicate
Related Solutions