| How do I void or correct Accounts Payable (AP) vendor invoices or invoice credits |
Resolution | An invoice or invoice credit (negative invoice) can be voided only if no transactions have been posted against it. To void an invoice:
- Open AP, Invoices, Invoices, Void
- Select the vendor and invoice, enter a reference and date, and click Void
Voiding prepaid invoices: Voiding credit invoices (negative invoice): - Invoice credits can be voided only if no transactions have been posted against it
- If transactions have been posted against the invoice credit:
- A/P, Invoices, Debit Memos and post a debit memo against the invoice to clear the remaining open balance or a partial balance
- The debit memo posts a debit to the specified account and a credit to the A/P account
Voiding invoices paid by credit card: [BCB:163:Chat BusinessWorks US:ECB]
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