| Reports added are missing on the report menu and/or in Security Administration (Report was added from Information Assistant) |
Resolution | [BCB:5:Third-party support:ECB]
If you added a report from Information Assistant and it is missing from the Security Administration in Sage Desktop follow the steps below, if not see article 18304 "DocLink: Reports/inquiries are missing on the report/inquiry menu and/or in Security Administration"
Remove the report from Information Assistant:
- Open Info. Assistant.
- Go to Reports and Click Report Manager
- Select the Application for the report.
- Highlight the report that was adding in Info. Assistant and press Delete
Note: If the report menu was not organized the most recently added report will show at the end of the report name list. Note:No files are actually deleted during this process. It removes the link to the file and the menu options.
Add the report in the Application the report belongs to:
- Start the application where you want to add the report.
- From the Reports menu, select Reports Manager.
- In the Reports Manager window, click New.
- In the Report name field, type the name as you want it to appear on the menu.
- To assign this report to a menu group, type the appropriate menu group name for Menu group or click List and select an existing menu group.
- Note: If you want to add the report to the main Reports menu, leave the Menu group box blank.
- For Source, select the appropriate option: TS report design for a Report Designer report or Crystal report design for a Crystal report.
- Place your cursor in the File name box, click List, and browse to the report design that you want to add to the menu.
- Note: The default location for reports can be found at the server install location under '\\[You Server Name]\Timberline Office\9.5\Accounting\Report'. See article 50432 DocLink: Where is my default report folder located? for instructions on how to find your report folder.
- Select the report design and click Open.
- In the New Report window, click OK.
- In the Reports Manager window, click Close.
Grant users access to the report:
- On the Desktop go to go Options
- Select Security Administration
- Open Tasks under Security Permissions by Type
- Expand the Task menu, Reports and the Application you added the report to in the previous section.
- Highlight the report you added.
- Check the roles on the right that you want to grant access to the report.
DocLink: How do I add a report to a Reports menu? DocLink: Reports/inquiries are missing on the report/inquiry menu and/or in Security Administration DocLink: How do I give users access to reports and inquiries in Security Administration? DocLink: Where is my default report folder located?
|
|