[BCB:3:Network warning:ECB]
Note: There are numerous different server programs and providers that provide the services of an SMTP e-mail server. Sage does not test Sage 100 with all e-mail services/programs/providers. Sage 100 Customer Support is not responsible for knowing the exact combination of program or provider, security or permission settings, inbound or outbound rules, account logins, passwords, bandwidth restrictions, etc. to enable successful e-mail delivery. The specifics of services, programs, and providers are subject to change. If an error is encountered, troubleshoot based on the Chilkat error log information. You may need to try various settings, or test an alternate service, program, or provider.
E-mail settings may not be properly configured in Library Master, Company Maintenance, E-mail tab:
- Open Library Master, Main, Company Maintenance
- Select Company Code to configure
- Select E-mail tab
- Enter the SMTP (Mail) Server information
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- Address (DNS address or IP address of SMTP server)
- Port
- SMTP Encryption
- User ID
- Domain
- Password
- Confirm Password
- Click Accept
- Reselect the Company Code configured in Step #2, click Test E-mail
- Enter Test E-Mail info and click Send
- Confirm E-mail is sent and received successfully without errors.
- Click Accept to close Company Maintenance
- Try E-mailing the PDF again.
Antivirus interference:
- Temporarily disable the antivirus program from operation at both server and workstation.
DocLink: Error: "The E-mail engine cannot be started" and "No PDFs can be E-mailed" in an earlier version of Sage 100, after installing a later version of Sage 100
DocLink: Where to enter SMTP E-mail Server address, encryption, and login settings for Paperless Office Electronic Delivery
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