Solution Properties
Solution ID:
222924450019429
Last Modified Date:
Tue Jul 07 23:16:09 UTC 2026
Taxonomy Path:
Category//Installation
Author:
sageadmin
Error Code 1801 Printer Name Invalid in Sage 100 PDF Converter
Description
This error occurs when the Sage 100 PDF Converter fails to install in Sage 100. As a result, Paperless Office features do not function.
Cause
The issue occurs due to one or more of the following conditions:
  • Windows Offline Files (Sync Center) interference
  • Failure of PDFInstall.exe
  • Missing or unregistered DLL files
  • Corrupt or incomplete printer driver installation
Resolution

 

Option I: Disable Offline Files (Sync Center)

  1. Disable Offline Files in Windows Sync Center on the workstation.
  2. Reboot the workstation.
  3. Reinstall the Sage 100 PDF Converter:
    1. Right-click the Sage 100 shortcut and select Run as Administrator.
    2. Log in to Sage 100.
    3. Select File > Run.
    4. Enter: PL_AdvancedOptions_UI
    5. Click OK.
    6. Accept the default date.
    7. Select Install Converter.
    8. Exit Advanced Options.
    9. Test printing to Paperless Office.

Option II: Manually Install the Amyuni Printer Driver

The Install PDF Converter option uses PDFInstall.exe to create the printer in Windows. If this fails, manually install the Amyuni driver.

  1. Close MAS90 or MAS200.
  2. Copy Amyuni.inf to the ...\MAS90\Home folder.
  3. Verify the following files:
    • CDINTF.dll exists in ...\MAS90\Home (server)
    • CDINTF500.dll (or CDINTF600.dll for version 2019 or later) exists in C:\Windows\SysWOW64 (workstation)
    • acfpdfu.dll exists in ...\MAS90\Home
  4. Open Control Panel > Devices and Printers.
  5. Confirm the Sage 100 PDF Converter printer does not already exist.
  6. Select Add Printer.
  7. Choose Add a local printer.
  8. Clear Automatically detect and install Plug and Play printer.
  9. Select port: NUL.
  10. Click Have Disk.
  11. Browse to ...\MAS90\Home and select Amyuni.inf.
  12. Ignore unsigned driver warnings if prompted.
  13. Rename the printer to Sage 100 PDF Converter.
  14. Do not set as default printer.
  15. Do not share the printer.
  16. Do not print a test page.
  17. Complete the installation.

If prompted:

  • Select Continue Anyway for unsigned driver warnings.
  • If the Files Needed prompt appears for acfpdf.dll, browse to ...\MAS90\Home.
  1. Verify the printer appears in Devices and Printers.
  2. Log in to Sage 100.
  3. Go to File > Run, enter PL_AdvancedOptions_UI, and click OK.
  4. Verify the message: "The PDF Converter is installed correctly".
  5. Test printing via Paperless Office.

Important Note

For Sage 100 Advanced:

  • The workstation folder ..\MAS90\Launcher contains a SOTA.INI file.
  • The [Paperless] section must include the PDF Converter reference.
  • If this section is missing or cleared:
    • The PDF Converter will not install during Workstation Setup.
    • The converter will not appear in Windows printers.
    • The converter cannot be uninstalled via Workstation Setup or PL_AdvancedOptions_UI.
Steps to duplicate
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