| Audit Error: Client Totals; Ending: amount Ledger: amount With Additional Client# Errors |
Resolution | - Create a backup of your company data.
- Open 1-8 General Ledger Setup
- Click the Dedicated Accounts tab.
- Make note of the Service Receivable account number.
- Open 2-5 General Journals
- Click the Account arrow and select Equal. In the cell on the right, enter the account number.
- Click the Subaccount arrow and select =Zero
- Click File, Print Preview
- From the previewed report, double-click the Record# of the transaction. This will open the 1-3 Journal Transactions window.
- If the record's Source is 22-SR Invoice do the following:
- Click Options, Go to Source to open the 11-2 Work Orders/Invoices/Credits window.
- In the 11-2 Work Orders/Invoices/Credits window, click Edit, Void Record
- If the record source is 10-AR Receipts, click Edit, Void Transaction
NOTE: In case a transaction needs to be voided, it can be re-entered and posted again using the relevant menu option.
[BCB:154:Chat 100 Contractor US:ECB]
|
|