Verify environment support

Add a Data Execution Prevention exception

1. Open Control Panel.
2. Click System and Security.
3. Click System.
4. Click Change Settings.
5. In the System Properties window, select the Advanced tab.
6. In the Performance section, click Settings.
7. In the Performance Options window, select the Data Execution Prevention tab.
8. Select one of these options:
   • Turn on DEP for essential Windows programs and services only
   • Turn on DEP for all programs and services except those I select
9. If you selected the second option:
   1. Click Add.
   2. Browse to the ..\MAS90\Launcher folder.
   3. Select the file listed in the Windows error details:
      • Launch32.exe
      • Launcher.2016.exe
      • Pvxwin32.exe
      • Pvxwin64.exe
   4. Click Open.
   5. Click Apply.
   6. Click OK.
10. Restart the server.

Disable DEP if the issue continues

Run the BCDEdit command

1. Open Command Prompt as an administrator on the Terminal Server.
2. Verify the title bar displays Administrator: Command Prompt.
3. Enter the following command:
   • bcdedit.exe /set nx AlwaysOff
4. You should get the following response:
   • "The operation completed successfully."
5. Reboot the Terminal Server for the settings to take effect