Who do I contact about creating custom reports or forms?
Description

Contact your Sage Business Partner

  • Creating or designing reports, forms, or invoices
  • Modifying and customizing payroll and accounts payable direct deposit files
  • Editing the layout, fields, or formatting
  • Creating a calculated field
  • Creating custom payroll formulas
  • Troubleshooting problems encountered with customized reports
  • Assistance connecting to your Sage data for use with third-party reporting tools
  • Training on the use of third-party products (such as Crystal Reports)

Contact Sage Support

  • Clarification about the various in-product reporting options
  • Troubleshooting problems encountered when setting up or running standard in-product reports
  • Guidance on fundamental problems encountered with Sage-provided reporting tools
For further details about what's included in your Business Care plan, review our Scope of Support
If Sage Support can't handle an issue, consult with Sage Expert Services
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