General Guidelines

• Sage 300 Construction and Real Estate supports the use of business-class laser printers.
• We no longer support the use of dot matrix printers.
• Some reports that use the Crystal Reports® format require a laser printer. For example, you must use a laser printer to generate cost and contract invoices (AIA documents) in Billing, Service Management, Purchasing, and Inventory.
• You should use inkjet or bubble jet printers only as backup printers; we do not test inkjet or bubble jet printers.

Note: Make sure that the printer properties spool settings are set to Start printing after last page is spooled.

Printer driver

• We strongly recommend that you use a PCL 5e printer driver.
• We have found the HP Universal print driver doesn't work well especially with AvidXchange (formerly Piracle Create-a-Check).
• Most new printers also support a PCL 6 printer driver. A PCL 6 driver supports higher resolutions than a PCL 5e driver (1200 dots per inch versus 600 dots per inch). However, because of its higher resolution (and, thus, greater memory needs), PCL-6-based printing uses more toner, is slower, and is sometimes unstable.
• Many printers come with both PCL 5e drivers and PCL 6 drivers. If your printer does not come with a PCL 5e driver, your printer manufacturer probably offers one for free online.
• Try using the PCL 5e driver first. Switch to a PCL 6 driver only if your printer does not function properly with a PCL 5e driver.
• In some cases, the printer driver preferences can cause reports to print to a second or multiple pages. If only one workstation is printing extra pages, check the printer driver properties, preferences, printing short cuts and compare the print settings on working machines for whether it is set to general every day printing or eco smart printing.

Refer to the User guide for more information on printers. The User guide and can be found here.