1. Open 3-2 Receivable Invoices/Credits.
2. Display the invoice record.
3. Click the Payment History button in the lower left of the record.
4. Select the payment.
5. Click the Drilldown button in the lower left of the window.
6. The 1-3 Journal Transaction for the payment will display.
7. If the Status of the 1-3 Journal Transaction is 2-Cleared, you must do the following:
   • Change the status of the transaction to 1-Open
   • Click File, Save. Click Yes to the message
   • Click File, Recall
8. Click Edit and Void.

How do I reverse a cash receipt?