| | Error: "Invalid directory, using current working directory instead" |
| Cause |
- There is an invalid file location path for Printouts
- The user getting the message doesn't have access to that path
- The drive is mapped incorrectly for the workstation
- The report design Print Options specify a path that is not valid for the user running the report
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| Resolution |  CAUTION: This solution requires advanced knowledge of Windows security and network settings. Sage isn't responsible for any issues that arise from changes to these settings. Ensure you back up all system and application databases necessary for a complete restoration. It's advisable to contact a certified consultant or your system administrator for assistance.
CAUTION: This solution needs advanced Operating System knowledge. Consult your system administrator for help. Sage isn't liable for issues caused by improper changes to the Windows Registry. Always back up your data before applying advanced solutions.
- Navigate to File, Company Settings, File Locations
- In the window that pops up, scroll down to Printouts
- Confirm the path for the Printouts is a valid path
- If it is valid path, confirm the user getting the message has access to that path
- If the path has a mapped drive, verify that the mapping is correct and correct as needed
- Enter the path as a UNC path that does not depend on the mapped drive. Note: the best recommendation is to have the path set to a UNC path
- If it isn't a valid path, delete the path
- By deleting the path, printing to file will default to the company data folder the user is working in
Note: If the File Locations is a valid path, there may be a specified path on the report design. Open the report in Report Designer and check File, Page Setup, Print Options. In Select File, specify a path that is valid for all users.
DocLink: Can journals be saved to a file automatically?
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