When you add distributions to a paid invoice, the new distributions and the invoice have a Status of Open. This occurs even if the changes net to zero.

An invoice can also have a Status of Open if there are unpaid blank lines of distribution.

Verify cause

Verify which distributions have a Status of Open.

1. Go to Accounts Payable, Inquiry, Invoice Inquiries, Invoice Register.
2. Select Master and click OK.
3. Select Register and click OK.
4. Double-click the appropriate vendor to see the invoices for that vendor.
5. Add a column to the inquiry to view the Status.
6. Verify the invoice Status is Open.
7. Double-click the invoice that has the issue to see the distributions.
8. Add the Status column to view the distribution status.
9. Check the Status of all the distributions.
   • If multiple distributions with non-zero amounts have a Status of Open and net to zero, follow the steps below to Record a manual check
   • If you see one or more Open distributions with a zero open amount, follow the steps below to Delete blank lines

Record a manual check

Record a zero amount manual check.

1. From the Tasks menu, select Record Manual/Print Quick Checks.
2. Select the Payment type as Manual Check.
3. Enter check information as usual. The check amount is 0.00.
4. In the Invoice column of the invoice grid, click List, and then select the invoice.
5. Click Accept invoice, and then click Accept check.
6. Click Finish and print your journal to a file or printer.
7. Post all your changes in General Ledger and Job Cost (Tasks, Post Entries).

Delete blank lines

Delete blank lines of distribution in the Change Invoices task. Don't delete lines if you've paid them.

1. From the Tasks menu, select Change Invoices.
2. Enter the vendor and invoice number for your invoice.
3. Press Tab on your keyboard until you see the distribution grid.
4. Click inside the next available blank line of distribution.
   • Distributions with a S0.00 amount are ok as long as they have a GL account assigned
   • Don't delete S0.00 distributions if they're a credit amount and you changed it to 0.00 after payment (this creates a file fix situation)
5. Click Delete to delete the blank line of distribution.
6. Click Accept dist, click Accept invoice, and then click Finish.
7. Use the Invoice Register Inquiry to verify the invoice and all the distributions now have a Status of Fully paid.
8. If the invoice still has open distributions for non-zero amounts, then choose Option I after you delete any blank lines of distribution.

Fully paid Accounts Payable invoice shows as open on task or report