Check the Payroll Record’s Check Number

• Possible Cause: The Check# in the 5-2-2 Payroll Record isn't 0000.
• Solution:
  1. Open the 5-2-2 Payroll Record.
  2. Change the Check# to 0000.
  3. Click File and Save.

 Verify Payroll Record Status

• Possible Cause: The Status of the payroll record is 1-Open.
• Solution:
  1. Go to Menu 5-2-3 Compute Payroll.
  2. Select the Final Computation radio button.
  3. Click Compute Payroll to finalize the record.
  4. Confirm the record shows the Status of 2-Computed.

Confirm Report Selection Criteria

• Possible Cause: The selection criteria in the 5-2-4 Report Printing window don't match the payroll record.
• Solution:

1. In the 5-2-4 Report Printing window, check the fields for:
   • Employee
   • Period End
   • Record#
2. Ensure these match the corresponding fields in the 5-2-2 Payroll Record.

Identify Direct Deposit Records

• Possible Cause: The payroll record is for Direct Deposit, but the user selected a standard check report.
• Solution: Print the check from Menu 5-2-4-## Payroll Checks ~ Direct Deposit.

Check the "Reprint Check Stubs" Option

• Possible Cause: The user marked the Reprint Check Stubs checkbox.
• Solution:
  1. In the 5-2-4 Report Printing window:
  2. De-select the Reprint Check Stubs checkbox.

Reset Report Printing Defaults

• Possible Cause: The Report Printing window has damaged or corrupted defaults.
• Solution:
  1. Open the 5-2-4 Report Printing window.
  2. Click Defaults, Delete Printing Defaults, from the menu.
  3. Close and reopen the window.
  4. Print the check.