An invoice appears in the Invoices Selected for Payment inquiry or report but does not show selected in the Select Invoices to Pay task
Description
Cause
When the invoice was paid or de-selected for payment, the Include for Payment setting on the distribution did not get cleared.
Resolution
  1. In Accounts Payable, go to Inquiry, Invoice Inquiries, Invoice Register to determine the invoice and distribution that is selected for payment.
    1. Select Master file, then Register file.
    2. Find the vendor and double-click on the vendor to drill down to the invoices.
    3. Add a column and select Included for Pmt from the AP-Invoice field list. Take note if the invoice is marked.
    4. Find or condition for the invoice then double-click on the invoice to drill down to the distributions.
    5. Add a column and select Included for Pmt from the AP-Distribution field list. Take note of the distribution(s) that are marked.
  2. From the Tasks menu, select Change Invoices.
  3. Select the Vendor and Invoice.
  4. Change the Accounting date to a current date if necessary.
  5. Increase the invoice and distribution(s) that was marked by a penny (.01).
  6. Click Accept Invoice.
  7. You should receive the message "This invoice is included for payment and the changes you have made will de-select the invoice." Click OK.
    • Note: If you do not receive this message, proceed with the following steps:
      1. Finish out of Change Invoices.
      2. Go to Tasks, Select Invoices to Pay, On-screen List.
      3. Click Start.
      4. Find the vendor and invoice then click on Distributions double click on the lines that are marked to deselect.
      5. If the distribution cannot be deselected (unmarked), click on Partial and enter 0.01 in the Pay Now field. Then click OK.
      6. Double click on the distribution line to deselect the distribution.
      7. Repeat 5 and 6 for all distribution lines that will not be deselected.
      8. Click Invoice to go back to the invoice level. The invoice should not be selected (unmarked).
      9. Click OK then Close.
  8. Print the Invoices Selected for Payment report to verify the invoices are no longer selected for payment.
  9. Go back to Tasks, Change Invoices.
  10. Select the vendor and invoice again and remove the extra penny (.01) from the invoice and distribution.
  11. Click Accept Invoice.

Note: If the payment selection will not stay cleared (you remove the check mark but the selection comes back when you refresh), a file fix will be needed. Contact Sage 300 Construction and Real Estate Customer Support.

DocLink: Fully paid Accounts Payable invoice shows as open on task or report

[BCB:156:Chat 300 CRE US:ECB]
Defect ID
Steps to duplicate
Related Articles