| A credit from Payroll going to a suspense account in General Ledger (Not retrieving prefixes and the credit is for a Payroll deduction or fringe) |
Resolution | Option A: If the check entered for a union employee, follow these steps:
- From the Setup menu, select Unions, Locals.
- Enter the applicable union and press ENTER.
- Click Local. Enter the local and press ENTER.
- Click Class. Enter the class and press ENTER.
- In the table, scroll to the right and find the Lblty Acc column.
- Note the liability account for each fringe or deduction.
- If there is no account listed in the union class table, continue to Option B.
- To close the windows, click Cancel, Close, click Cancel, and click Close.
Option B: The check is for an non-union employee:
- From the Setup menu, select Fringes or Deductions.
- Find the applicable fringe or deduction and note the Liability account.
If there is no account, Payroll uses the default liability account found at File, Company Settings, PR Settings, GL entry settings. DocLink: A credit from Payroll going to a suspense account in General Ledger (retrieving prefixes and the credit is for a Payroll deduction or fringe) DocLink: Why are there Payroll credit entries in wrong General Ledger account?
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