| | Why are there Payroll credit entries in wrong General Ledger account? |
| Resolution | -
From the Payroll Reports menu, select Reconciliation, Deductions by Credit Account. -
Click Conditions, then click Add, then from the Field list select Liability Account, for the Operator select Equal To, and enter your suspense account number in the Value field.
Note: If checks are in the Payroll New file, delete the accounting date conditions. -
Review the report for entries to the wrong account. If you do not find the entries on this report, repeat steps 1 and 2 using the Fringes by Credit Account and the Taxes by Credit Account reports. Determine if you are set to retrieve prefixes for your GL Accounts: - From the Payroll File menu, select Company Settings, PR Settings.
- Click GL Entry Settings and note the check box for Retrieve prefixes.
Use the links below to determine the source of the liability account. A credit from Payroll going to the wrong account in General Ledger (retrieving prefixes and the credit is for a Payroll Tax)
A credit from Payroll is going to the wrong account in General Ledger (not Retrieving prefixes and the credit is for a Payroll tax)
A credit from Payroll going to a suspense account in General Ledger (retrieving prefixes and the credit is for a Payroll deduction or fringe)
A credit from Payroll going to a suspense account in General Ledger (Not retrieving prefixes and the credit is for a Payroll deduction or fringe)
Payroll posted to the suspense account or wrong account in General Ledger
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